Hartford Senior AdvisorPatient Care is a Medicare-certified home health agency based at 500 Enterprise Dr Ste 307 in Rocky Hill, CT 06067. Medicare first certified it in 1984, 42 years ago. Medicare rates its quality of patient care at 1 out of 5 stars, below the Connecticut average of 3. It trails the Connecticut average on 10 of the measures Medicare publishes and beats it on none.
What is Patient Care's Medicare record?
| Agency | Patient Care |
|---|---|
| Address | 500 Enterprise Dr Ste 307, Rocky Hill, CT 06067 |
| Phone | (860) 257-1887 |
| Medicare provider number (CCN) | 077158 |
| Ownership | Proprietary |
| Medicare-certified since | 01/27/1984 |
How does Patient Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Patient Care. It is better than the Connecticut average on 0 and worse on 10.
| Measure | Patient Care | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 79.9% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 47.1% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 35.6% | 90.1% | 89.8% | Worse |
| Got better at bathing | 41% | 89.5% | 90.7% | Worse |
| Breathing improved | 34.9% | 91.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 44.4% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 90.7% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 32.5% | 64.5% | 63.3% | Worse |
| Met expected function at discharge | 60.5% | 78.9% | 71.7% | Worse |
| Falls with major injury (lower is better) | 3.8% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it trails: breathing improved, got better at getting in and out of bed and got better at bathing.
What do patients say about Patient Care?
69% of surveyed patients said they would definitely recommend Patient Care, based on 79 completed surveys. The Connecticut average is 77%.
| Survey question | Patient Care | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 80% | 87% | 89% | Worse |
| Team communicated well | 80% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 85% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 84% | 85% | 85% | About the same |
| Would definitely recommend the agency | 69% | 77% | 79% | Worse |
Do Patient Care's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Patient Care: the number of patient episodes was too small to report.
Which home health services does Patient Care provide, and which does it not?
Patient Care reports offering skilled nursing and home health aide. It does not report offering physical therapy, occupational therapy, speech therapy and medical social work.
| Service | Offered by Patient Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | No |
| Occupational therapy | No |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Patient Care serve?
Patient Care tells Medicare it serves 39 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 94 in total.
- 06001
- 06002
- 06010
- 06032
- 06033
- 06037
- 06040
- 06042
- 06043
- 06051
- 06052
- 06053
- 06062
- 06066
- 06067
- 06070
- 06074
- 06085
- 06095
- 06103
- 06105
- 06106
- 06107
- 06108
- 06109
- 06110
- 06111
- 06112
- 06114
- 06117
- 06118
- 06119
- 06120
- 06416
- 06457
- 06479
- 06480
- 06481
- 06489
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Patient Care before starting care?
Ask about breathing and oxygen management
34.9% of patients had less shortness of breath by the end of care (Connecticut average 91.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask about transfer training
35.6% of patients improved at getting in and out of bed (Connecticut average 90.1%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who helps with bathing, and how often
41% of patients improved at bathing (Connecticut average 89.5%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Rocky Hill, CT?
These Medicare-certified agencies are also based in or near Rocky Hill.
- Elara Caring — 5 of 5 stars
- Enliven Home Health — 5 of 5 stars
- Centerwell Home Health — 4.5 of 5 stars
- Masters in Home Care, LLC — 4.5 of 5 stars
- Patient Care — 3 of 5 stars
- Enhabit Home Health — 2 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Patient Care Medicare-certified?
Yes. Patient Care is certified by Medicare under provider number 077158 and has been since 1984. Original Medicare pays certified agencies directly for covered home health care.
What is Patient Care's Medicare star rating?
1 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 3 out of 5.
Does Patient Care provide physical therapy at home?
It does not report offering physical therapy to Medicare, so ask before assuming it does. It also reports skilled nursing and home health aide.
