Hartford Senior AdvisorPatient Care is a Medicare-certified home health agency based at 400 Capital Boulevard, Ste 103 in Rocky Hill, CT 06067. Medicare first certified it in 2008, 18 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, level with the Connecticut average of 3. Its strongest result against the Connecticut average is flu shot status checked; its weakest is met expected function at discharge.
What is Patient Care's Medicare record?
| Agency | Patient Care |
|---|---|
| Address | 400 Capital Boulevard, Ste 103, Rocky Hill, CT 06067 |
| Phone | (860) 257-2739 |
| Medicare provider number (CCN) | 077243 |
| Ownership | Proprietary |
| Medicare-certified since | 06/24/2008 |
How does Patient Care score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Patient Care. It is better than the Connecticut average on 3 and worse on 2.
| Measure | Patient Care | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 93.9% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 85.8% | 88.2% | 88.6% | About the same |
| Got better at getting in and out of bed | 87.8% | 90.1% | 89.8% | About the same |
| Got better at bathing | 87.1% | 89.5% | 90.7% | About the same |
| Breathing improved | 84% | 91.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 90.3% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 97% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 68.3% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 63% | 78.9% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0% | 0.9% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at taking medicines correctly and falls with major injury.
Where it trails: met expected function at discharge and breathing improved.
What do patients say about Patient Care?
85% of surveyed patients said they would definitely recommend Patient Care, based on 9 completed surveys. The Connecticut average is 77%.
| Survey question | Patient Care | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 87% | 89% | Better |
| Team communicated well | 78% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 87% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 86% | 85% | 85% | About the same |
| Would definitely recommend the agency | 85% | 77% | 79% | Better |
Do Patient Care's patients end up back in the hospital?
Medicare rates Patient Care better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 85.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.5% |
| Preventable hospital stays during care | Same As National Rate | 9.7% |
Which home health services does Patient Care provide, and which does it not?
Patient Care reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Patient Care? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Patient Care serve?
Patient Care tells Medicare it serves 30 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 31 in total.
- 06001
- 06002
- 06032
- 06040
- 06042
- 06052
- 06066
- 06067
- 06071
- 06074
- 06078
- 06082
- 06084
- 06085
- 06088
- 06095
- 06096
- 06105
- 06106
- 06107
- 06108
- 06110
- 06111
- 06112
- 06117
- 06118
- 06120
- 06416
- 06457
- 06489
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Patient Care before starting care?
Ask what 'done' looks like
63% of patients reached the level of function Medicare expected by discharge (Connecticut average 78.9%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask about breathing and oxygen management
84% of patients had less shortness of breath by the end of care (Connecticut average 91.9%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Rocky Hill, CT?
These Medicare-certified agencies are also based in or near Rocky Hill.
- Elara Caring — 5 of 5 stars
- Enliven Home Health — 5 of 5 stars
- Centerwell Home Health — 4.5 of 5 stars
- Masters in Home Care, LLC — 4.5 of 5 stars
- Enhabit Home Health — 2 of 5 stars
- Patient Care — 1 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Patient Care Medicare-certified?
Yes. Patient Care is certified by Medicare under provider number 077243 and has been since 2008. Original Medicare pays certified agencies directly for covered home health care.
What is Patient Care's Medicare star rating?
3 out of 5 for quality of patient care. The Connecticut average is 3.
Does Patient Care provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
