Hartford Senior AdvisorNursing Services Inc is a Medicare-certified home health agency based at 21 High St in East Hartford, CT 06118. Medicare first certified it in 1993, 33 years ago. Medicare rates its quality of patient care at 1.5 out of 5 stars, below the Connecticut average of 3. Its strongest result against the Connecticut average is met expected function at discharge; its weakest is got better at bathing.
What is Nursing Services Inc's Medicare record?
| Agency | Nursing Services Inc |
|---|---|
| Address | 21 High St, East Hartford, CT 06118 |
| Phone | (860) 568-8881 |
| Medicare provider number (CCN) | 077191 |
| Ownership | Proprietary |
| Medicare-certified since | 02/23/1993 |
How does Nursing Services Inc score on Medicare's quality measures?
Medicare publishes 10 patient-outcome and process measures for Nursing Services Inc. It is better than the Connecticut average on 2 and worse on 7.
| Measure | Nursing Services Inc | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 96.7% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 54.3% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 68% | 90.1% | 89.8% | Worse |
| Got better at bathing | 46.1% | 89.5% | 90.7% | Worse |
| Breathing improved | Not published | 91.9% | 91.5% | — |
| Got better at taking medicines correctly | 54.5% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 98.9% | 94.4% | 94.4% | Better |
| Flu shot status checked | 60.3% | 64.5% | 63.3% | Worse |
| Met expected function at discharge | 85.3% | 78.9% | 71.7% | Better |
| Falls with major injury (lower is better) | 2.1% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 6% | 0.2% | 0.2% | Worse |
Where it stands out: met expected function at discharge and medication issues addressed on time.
Where it trails: got better at bathing, got better at walking or moving around and got better at taking medicines correctly.
What do patients say about Nursing Services Inc?
70% of surveyed patients said they would definitely recommend Nursing Services Inc, based on 43 completed surveys. The Connecticut average is 77%.
| Survey question | Nursing Services Inc | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 89% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 78% | 82% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 92% | 85% | 85% | Better |
| Would definitely recommend the agency | 70% | 77% | 79% | Worse |
Do Nursing Services Inc's patients end up back in the hospital?
Medicare could not calculate hospital-use measures for Nursing Services Inc: the number of patient episodes was too small to report.
Which home health services does Nursing Services Inc provide, and which does it not?
Nursing Services Inc reports offering skilled nursing, physical therapy, occupational therapy and home health aide. It does not report offering speech therapy and medical social work.
| Service | Offered by Nursing Services Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | No |
| Medical social work | No |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Nursing Services Inc serve?
Nursing Services Inc tells Medicare it serves 20 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties.
- 06002
- 06033
- 06040
- 06042
- 06051
- 06066
- 06073
- 06074
- 06105
- 06106
- 06108
- 06109
- 06110
- 06111
- 06112
- 06114
- 06117
- 06118
- 06119
- 06120
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Nursing Services Inc before starting care?
Ask who helps with bathing, and how often
46.1% of patients improved at bathing (Connecticut average 89.5%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask how often the therapist actually comes
54.3% of its patients got better at walking or moving around, against 88.2% across Connecticut. Ask how many physical therapy visits a week the plan includes and whether the same therapist comes each time.
Ask who sorts out the medication list
54.5% of patients got better at taking their medicines correctly (Connecticut average 86.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve East Hartford, CT?
These Medicare-certified agencies are also based in or near East Hartford.
- Hartford Healthcare at Home — 3.5 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Nursing Services Inc Medicare-certified?
Yes. Nursing Services Inc is certified by Medicare under provider number 077191 and has been since 1993. Original Medicare pays certified agencies directly for covered home health care.
What is Nursing Services Inc's Medicare star rating?
1.5 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 4 out of 5.
Does Nursing Services Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy and home health aide.
