Hartford Senior AdvisorHartford Healthcare at Home is a Medicare-certified home health agency based at 60 Hartland St in East Hartford, CT 06108. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Connecticut average of 3. Its strongest result against the Connecticut average is met expected function at discharge; its weakest is flu shot status checked.
What is Hartford Healthcare at Home's Medicare record?
| Agency | Hartford Healthcare at Home |
|---|---|
| Address | 60 Hartland St, East Hartford, CT 06108 |
| Phone | (860) 249-4862 |
| Medicare provider number (CCN) | 077041 |
| Ownership | Proprietary |
| Medicare-certified since | 07/01/1966 |
How does Hartford Healthcare at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Hartford Healthcare at Home. It is better than the Connecticut average on 1 and worse on 1.
| Measure | Hartford Healthcare at Home | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 95% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 89% | 88.2% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.3% | 90.1% | 89.8% | About the same |
| Got better at bathing | 90.7% | 89.5% | 90.7% | About the same |
| Breathing improved | 92.5% | 91.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 87.9% | 86.8% | 88.3% | About the same |
| Medication issues addressed on time | 95% | 94.4% | 94.4% | About the same |
| Flu shot status checked | 54.8% | 64.5% | 63.3% | Worse |
| Met expected function at discharge | 83.2% | 78.9% | 71.7% | Better |
| Falls with major injury (lower is better) | 0.8% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge.
Where it trails: flu shot status checked.
What do patients say about Hartford Healthcare at Home?
82% of surveyed patients said they would definitely recommend Hartford Healthcare at Home, based on 653 completed surveys. The Connecticut average is 77%.
| Survey question | Hartford Healthcare at Home | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 82% | 84% | 86% | About the same |
| Team discussed medicines, pain and home safety | 83% | 82% | 82% | About the same |
| Rated the agency 9 or 10 out of 10 | 86% | 85% | 85% | About the same |
| Would definitely recommend the agency | 82% | 77% | 79% | Better |
Do Hartford Healthcare at Home's patients end up back in the hospital?
Medicare rates Hartford Healthcare at Home better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.8% |
| Preventable hospital stays during care | Better Than National Rate | 8.2% |
Which home health services does Hartford Healthcare at Home provide, and which does it not?
Hartford Healthcare at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Hartford Healthcare at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Hartford Healthcare at Home serve?
Hartford Healthcare at Home tells Medicare it serves 95 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 267 in total.
- 06001
- 06002
- 06010
- 06013
- 06016
- 06019
- 06020
- 06022
- 06023
- 06026
- 06029
- 06032
- 06033
- 06035
- 06037
- 06040
- 06042
- 06043
- 06051
- 06052
- 06053
- 06059
- 06060
- 06062
- 06065
- 06066
- 06067
- 06070
- 06071
- 06072
- 06073
- 06074
- 06076
- 06078
- 06081
- 06082
- 06084
- 06085
- 06088
- 06089
- 06090
- 06092
- 06093
- 06095
- 06096
- 06103
- 06105
- 06106
- 06107
- 06108
- 06109
- 06110
- 06111
- 06112
- 06114
- 06117
- 06118
- 06119
- 06120
- 06231
- 06232
- 06237
- 06238
- 06248
- 06250
- 06268
- 06279
- 06409
- 06412
- 06413
- 06414
- 06416
- 06417
- 06419
- 06422
- 06423
- 06424
- 06426
- 06438
- 06441
- 06442
- 06444
- 06447
- 06455
- 06456
- 06457
- 06459
- 06467
- 06469
- 06475
- 06479
- 06480
- 06481
- 06489
- 06498
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Hartford Healthcare at Home before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve East Hartford, CT?
These Medicare-certified agencies are also based in or near East Hartford.
- Nursing Services Inc — 1.5 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Hartford Healthcare at Home Medicare-certified?
Yes. Hartford Healthcare at Home is certified by Medicare under provider number 077041 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Hartford Healthcare at Home's Medicare star rating?
3.5 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 3 out of 5.
Does Hartford Healthcare at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
