Avery Heights Home Health Agency is a Medicare-certified home health agency based at 705 New Britain Ave in Hartford, CT 06106. Medicare first certified it in 1991, 35 years ago. Medicare rates its quality of patient care at 2 out of 5 stars, below the Connecticut average of 3. Its strongest result against the Connecticut average is flu shot status checked; its weakest is met expected function at discharge.
What is Avery Heights Home Health Agency's Medicare record?
| Agency | Avery Heights Home Health Agency |
|---|---|
| Address | 705 New Britain Ave, Hartford, CT 06106 |
| Phone | (860) 527-4663 |
| Medicare provider number (CCN) | 077182 |
| Ownership | Proprietary |
| Medicare-certified since | 10/11/1991 |
How does Avery Heights Home Health Agency score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Avery Heights Home Health Agency. It is better than the Connecticut average on 2 and worse on 7.
| Measure | Avery Heights Home Health Agency | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 91.8% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 79% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 92.2% | 90.1% | 89.8% | About the same |
| Got better at bathing | 63.7% | 89.5% | 90.7% | Worse |
| Breathing improved | 81% | 91.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 62.1% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 98% | 94.4% | 94.4% | Better |
| Flu shot status checked | 84.4% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 44.7% | 78.9% | 71.7% | Worse |
| Falls with major injury (lower is better) | 2% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked and medication issues addressed on time.
Where it trails: met expected function at discharge, got better at bathing and got better at taking medicines correctly.
What do patients say about Avery Heights Home Health Agency?
86% of surveyed patients said they would definitely recommend Avery Heights Home Health Agency, based on 6 completed surveys. The Connecticut average is 77%.
| Survey question | Avery Heights Home Health Agency | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 88% | 87% | 89% | About the same |
| Team communicated well | 68% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 79% | 82% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 100% | 85% | 85% | Better |
| Would definitely recommend the agency | 86% | 77% | 79% | Better |
Do Avery Heights Home Health Agency's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Avery Heights Home Health Agency, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 89.2% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.2% |
Which home health services does Avery Heights Home Health Agency provide, and which does it not?
Avery Heights Home Health Agency reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Avery Heights Home Health Agency? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Avery Heights Home Health Agency serve?
Avery Heights Home Health Agency tells Medicare it serves 7 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties.
- 06067
- 06106
- 06107
- 06109
- 06111
- 06114
- 06117
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Avery Heights Home Health Agency before starting care?
Ask what 'done' looks like
44.7% of patients reached the level of function Medicare expected by discharge (Connecticut average 78.9%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who helps with bathing, and how often
63.7% of patients improved at bathing (Connecticut average 89.5%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask who sorts out the medication list
62.1% of patients got better at taking their medicines correctly (Connecticut average 86.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Hartford, CT?
These Medicare-certified agencies are also based in or near Hartford.
- Trinity Health of New England at Home — 4 of 5 stars
- Harriott Home Health Services LLC — 2.5 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Avery Heights Home Health Agency Medicare-certified?
Yes. Avery Heights Home Health Agency is certified by Medicare under provider number 077182 and has been since 1991. Original Medicare pays certified agencies directly for covered home health care.
What is Avery Heights Home Health Agency's Medicare star rating?
2 out of 5 for quality of patient care. The Connecticut average is 3.
Does Avery Heights Home Health Agency provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
