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Middlesex Health Care at Home & Hospice Program: Medicare Hospice Quality Record in Middletown, CT

Middlesex Health Care at Home & Hospice Program is a Medicare-certified hospice in Middletown, CT with a Hospice Care Index of 9 out of 10 and 3 of 5 stars…

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Home›In-Home Care›Hospices›Middlesex Health Care at Home & Hospice Program

Middlesex Health Care at Home & Hospice Program is a Medicare-certified hospice based at 237 Main Street in Middletown, CT 06457. It has been certified since 1994. It cares for about 79 patients on an average day, making it a mid-sized hospice. It scores 9 out of 10 on Medicare's Hospice Care Index; the Connecticut average is 9.6. Family caregivers rate it 3 out of 5 stars. The index flags 4 areas where it is worse than the Connecticut average, starting with gaps in nursing visits longer than 7 days.

9 / 10Hospice Care Index
★★★☆☆3 / 5Family caregiver survey
79Patients on an average day
1994Medicare-certified since

What is Middlesex Health Care at Home & Hospice Program's Medicare record?

HospiceMiddlesex Health Care at Home & Hospice Program
Address237 Main Street, Middletown, CT 06457
Phone(860) 358-5600
Medicare provider number (CCN)071522
OwnershipNon-Profit
Medicare-certified since10/12/1994

How does Middlesex Health Care at Home & Hospice Program score on Medicare's Hospice Care Index?

Middlesex Health Care at Home & Hospice Program scores 9 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Connecticut average it is better on 2 of the indicators below and worse on 4.

IndicatorMiddlesex Health Care at Home & Hospice ProgramConnecticut averageU.S. averagevs. Connecticut
Gaps in nursing visits longer than 7 days (lower is better)65.1%39.8%52.4%Worse
Patients discharged alive within 7 days (lower is better)8.3%7.5%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)31.3%35%37.4%Better
Live discharge followed by a hospital stay and readmission to hospice (lower is better)2.1%5.2%8.5%Better
Live discharge followed by death in hospital (lower is better)6.3%1.8%2.1%Worse
Nurse minutes per routine home care day9.1 min14.8 min19.9 minWorse
Share of skilled nursing minutes given on weekends7.9%9.8%9.6%About the same
Patients visited by a nurse in the last 3 days of life86%94%89.3%Worse

Separately, 94.1% of its patients received all seven recommended care steps at admission (Connecticut average 96.4%) and 28.9% were visited by a nurse or social worker on at least two of their last three days (Connecticut average 61.8%).

What do families say about Middlesex Health Care at Home & Hospice Program?

85% of family caregivers said they would definitely recommend Middlesex Health Care at Home & Hospice Program; the Connecticut average is 84%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionMiddlesex Health Care at Home & Hospice ProgramConnecticut averageU.S. averagevs. Connecticut
Team always communicated well79%81%82%About the same
Team always provided timely help75%74%78%About the same
Team always treated the patient with respect90%91%91%About the same
Right amount of emotional and spiritual support92%90%91%About the same
Patient always got help for pain and symptoms73%76%76%Worse
Caregivers rated the hospice 9 or 1083%81%83%About the same
Would definitely recommend the hospice85%84%85%About the same

Where does Middlesex Health Care at Home & Hospice Program deliver care, and to whom?

77% of middlesex health care at home & hospice program's care is delivered at home and its largest patient group by diagnosis is cancer (28%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home77%
In a skilled nursing facility18%
In assisted living3%
In a hospital1%
Primary diagnosisShare of patients
Cancer28%
Other conditions24%
Heart and circulatory disease18%
Stroke13%
Dementia10%
Respiratory disease8%

Which Hartford-area ZIP codes does Middlesex Health Care at Home & Hospice Program serve?

Middlesex Health Care at Home & Hospice Program tells Medicare it serves 38 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties.

  • 06033
  • 06035
  • 06037
  • 06040
  • 06051
  • 06066
  • 06067
  • 06073
  • 06109
  • 06111
  • 06117
  • 06231
  • 06238
  • 06248
  • 06409
  • 06412
  • 06413
  • 06416
  • 06417
  • 06419
  • 06422
  • 06423
  • 06424
  • 06426
  • 06438
  • 06441
  • 06442
  • 06447
  • 06455
  • 06456
  • 06457
  • 06469
  • 06475
  • 06479
  • 06480
  • 06481
  • 06489
  • 06498

What should you ask Middlesex Health Care at Home & Hospice Program before choosing it?

Ask how often the nurse visits

65.1% of Middlesex Health Care at Home & Hospice Program's patients went more than seven days without a nursing visit at some point, against 39.8% across Connecticut. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how long nursing visits last

Its nurses average 9.1 minutes per routine care day, against 14.8 minutes across Connecticut. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask who will be there at the end

86% of its patients had a nurse visit in the last three days of life (Connecticut average 94%). Ask how visits change when death is close and whether someone can stay through the night.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

All Medicare-certified hospices in Hartford and Hartford, Tolland and Middlesex counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Middlesex Health Care at Home & Hospice Program Medicare-certified?

Yes. Middlesex Health Care at Home & Hospice Program is certified by Medicare under provider number 071522 and has been since 1994.

What is Middlesex Health Care at Home & Hospice Program's Hospice Care Index score?

9 out of 10 in the current Medicare data. The Connecticut average is 9.6.

How large is Middlesex Health Care at Home & Hospice Program?

It cares for about 79 patients on an average day.

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