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Bristol Home Care and Hospice Agency, Inc.: Medicare Hospice Quality Record in Bristol, CT

Bristol Home Care and Hospice Agency, Inc. is a Medicare-certified hospice in Bristol, CT with a Hospice Care Index of 10 out of 10 and 5 of 5 stars from…

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Bristol Home Care and Hospice Agency, Inc. is a Medicare-certified hospice based at 32 Valley Street, Ste D in Bristol, CT 06010. It has been certified since 1994. It cares for about 42 patients on an average day, making it a small hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the Connecticut average is 9.6. Family caregivers rate it 5 out of 5 stars. The index flags 3 areas where it is worse than the Connecticut average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
★★★★★5 / 5Family caregiver survey
42Patients on an average day
1994Medicare-certified since

What is Bristol Home Care and Hospice Agency, Inc.'s Medicare record?

HospiceBristol Home Care and Hospice Agency, Inc.
Address32 Valley Street, Ste D, Bristol, CT 06010
Phone(860) 585-4752
Medicare provider number (CCN)071517
OwnershipNon-Profit
Medicare-certified since10/19/1994

How does Bristol Home Care and Hospice Agency, Inc. score on Medicare's Hospice Care Index?

Bristol Home Care and Hospice Agency, Inc. scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the Connecticut average it is better on 1 of the indicators below and worse on 3.

IndicatorBristol Home Care and Hospice Agency, Inc.Connecticut averageU.S. averagevs. Connecticut
Gaps in nursing visits longer than 7 days (lower is better)60.3%39.8%52.4%Worse
Patients discharged alive within 7 days (lower is better)3.1%7.5%7.3%Better
Patients discharged alive after 180 days or more (lower is better)43.8%35%37.4%Worse
Live discharge followed by a hospital stay and readmission to hospice (lower is better)3.1%5.2%8.5%About the same
Live discharge followed by death in hospital (lower is better)3.1%1.8%2.1%About the same
Nurse minutes per routine home care day10.8 min14.8 min19.9 minWorse
Share of skilled nursing minutes given on weekends8.4%9.8%9.6%About the same
Patients visited by a nurse in the last 3 days of life92.9%94%89.3%About the same

Separately, 98.4% of its patients received all seven recommended care steps at admission (Connecticut average 96.4%) and 51.1% were visited by a nurse or social worker on at least two of their last three days (Connecticut average 61.8%).

What do families say about Bristol Home Care and Hospice Agency, Inc.?

92% of family caregivers said they would definitely recommend Bristol Home Care and Hospice Agency, Inc.; the Connecticut average is 84%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionBristol Home Care and Hospice Agency, Inc.Connecticut averageU.S. averagevs. Connecticut
Team always communicated well91%81%82%Better
Team always provided timely help86%74%78%Better
Team always treated the patient with respect94%91%91%Better
Right amount of emotional and spiritual support92%90%91%About the same
Patient always got help for pain and symptoms85%76%76%Better
Caregivers rated the hospice 9 or 1088%81%83%Better
Would definitely recommend the hospice92%84%85%Better

Where does Bristol Home Care and Hospice Agency, Inc. deliver care, and to whom?

68% of bristol home care and hospice agency, inc.'s care is delivered at home and its largest patient group by diagnosis is cancer (26%). It has provided levels of care beyond routine home visits, such as continuous care at home or inpatient stays, in the last three years.

Where care is deliveredShare of patients
At home68%
In a skilled nursing facility29%
In assisted living1%
In a hospital1%
Other locations1%
Primary diagnosisShare of patients
Cancer26%
Stroke26%
Dementia18%
Respiratory disease11%
Heart and circulatory disease10%
Other conditions10%

Which Hartford-area ZIP codes does Bristol Home Care and Hospice Agency, Inc. serve?

Bristol Home Care and Hospice Agency, Inc. tells Medicare it serves 17 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties.

  • 06001
  • 06010
  • 06013
  • 06032
  • 06037
  • 06051
  • 06053
  • 06062
  • 06085
  • 06109
  • 06118
  • 06412
  • 06422
  • 06444
  • 06457
  • 06479
  • 06489

What should you ask Bristol Home Care and Hospice Agency, Inc. before choosing it?

Ask how often the nurse visits

60.3% of Bristol Home Care and Hospice Agency, Inc.'s patients went more than seven days without a nursing visit at some point, against 39.8% across Connecticut. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how eligibility is reviewed

43.8% of its live discharges came after six months or more of care (Connecticut average 35%). Ask how often the doctor recertifies eligibility and what support is offered if a patient is discharged.

Ask how long nursing visits last

Its nurses average 10.8 minutes per routine care day, against 14.8 minutes across Connecticut. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask how fast they can admit

Ask how soon after the call a nurse can come out, including evenings and weekends, and how quickly medications and equipment arrive.

All Medicare-certified hospices in Hartford and Hartford, Tolland and Middlesex counties

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Bristol Home Care and Hospice Agency, Inc. Medicare-certified?

Yes. Bristol Home Care and Hospice Agency, Inc. is certified by Medicare under provider number 071517 and has been since 1994.

What is Bristol Home Care and Hospice Agency, Inc.'s Hospice Care Index score?

10 out of 10 in the current Medicare data. The Connecticut average is 9.6.

How large is Bristol Home Care and Hospice Agency, Inc.?

It cares for about 42 patients on an average day.

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