Hartford Senior AdvisorVisiting Nurses of the Lower V is a Medicare-certified home health agency based at 61 Main St in Centerbrook, CT 06409. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Connecticut average of 3. Its strongest result against the Connecticut average is flu shot status checked; its weakest is falls with major injury.
What is Visiting Nurses of the Lower V's Medicare record?
| Agency | Visiting Nurses of the Lower V |
|---|---|
| Address | 61 Main St, Centerbrook, CT 06409 |
| Phone | (860) 767-0186 |
| Medicare provider number (CCN) | 077079 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Visiting Nurses of the Lower V score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Visiting Nurses of the Lower V. It is better than the Connecticut average on 6 and worse on 1.
| Measure | Visiting Nurses of the Lower V | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 100% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 92.9% | 88.2% | 88.6% | Better |
| Got better at getting in and out of bed | 95.8% | 90.1% | 89.8% | Better |
| Got better at bathing | 95.2% | 89.5% | 90.7% | Better |
| Breathing improved | 92% | 91.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 88.3% | 86.8% | 88.3% | About the same |
| Medication issues addressed on time | 99.8% | 94.4% | 94.4% | Better |
| Flu shot status checked | 97% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 76% | 78.9% | 71.7% | About the same |
| Falls with major injury (lower is better) | 1.4% | 0.9% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, got better at getting in and out of bed and got better at bathing.
Where it trails: falls with major injury.
What do patients say about Visiting Nurses of the Lower V?
92% of surveyed patients said they would definitely recommend Visiting Nurses of the Lower V, based on 97 completed surveys. The Connecticut average is 77%.
| Survey question | Visiting Nurses of the Lower V | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 87% | 89% | Better |
| Team communicated well | 88% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 87% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 93% | 85% | 85% | Better |
| Would definitely recommend the agency | 92% | 77% | 79% | Better |
Do Visiting Nurses of the Lower V's patients end up back in the hospital?
Medicare rates Visiting Nurses of the Lower V worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 65.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.3% |
| Preventable hospital stays during care | Same As National Rate | 13.3% |
Which home health services does Visiting Nurses of the Lower V provide, and which does it not?
Visiting Nurses of the Lower V reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Visiting Nurses of the Lower V? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Visiting Nurses of the Lower V serve?
Visiting Nurses of the Lower V tells Medicare it serves 14 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 28 in total.
- 06409
- 06412
- 06413
- 06417
- 06419
- 06423
- 06426
- 06438
- 06441
- 06442
- 06469
- 06475
- 06489
- 06498
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Visiting Nurses of the Lower V before starting care?
Ask about fall prevention
1.4% of its patients had a fall with a major injury during care, against 0.9% across Connecticut. Ask for a home safety review at the first visit and what they change after a fall.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Visiting Nurses of the Lower V Medicare-certified?
Yes. Visiting Nurses of the Lower V is certified by Medicare under provider number 077079 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Visiting Nurses of the Lower V's Medicare star rating?
4 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 5 out of 5.
Does Visiting Nurses of the Lower V provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
