Hartford Senior AdvisorNurses at Home Inc is a Medicare-certified home health agency based at 21 Waterville Rd in Avon, CT 06001. Medicare first certified it in 2018, 8 years ago. Medicare rates its quality of patient care at 2.5 out of 5 stars, below the Connecticut average of 3. It trails the Connecticut average on 10 of the measures Medicare publishes and beats it on none.
What is Nurses at Home Inc's Medicare record?
| Agency | Nurses at Home Inc |
|---|---|
| Address | 21 Waterville Rd, Avon, CT 06001 |
| Phone | (860) 740-4144 |
| Medicare provider number (CCN) | 077273 |
| Ownership | Proprietary |
| Medicare-certified since | 10/22/2018 |
How does Nurses at Home Inc score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Nurses at Home Inc. It is better than the Connecticut average on 0 and worse on 10.
| Measure | Nurses at Home Inc | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 92.3% | 96.5% | 96.6% | Worse |
| Got better at walking or moving around | 84% | 88.2% | 88.6% | Worse |
| Got better at getting in and out of bed | 86% | 90.1% | 89.8% | Worse |
| Got better at bathing | 81.5% | 89.5% | 90.7% | Worse |
| Breathing improved | 80.9% | 91.9% | 91.5% | Worse |
| Got better at taking medicines correctly | 70.5% | 86.8% | 88.3% | Worse |
| Medication issues addressed on time | 80.7% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 44.8% | 64.5% | 63.3% | Worse |
| Met expected function at discharge | 64.4% | 78.9% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.6% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 1.6% | 0.2% | 0.2% | Worse |
Where it trails: flu shot status checked, got better at taking medicines correctly and met expected function at discharge.
What do patients say about Nurses at Home Inc?
65% of surveyed patients said they would definitely recommend Nurses at Home Inc, based on 114 completed surveys. The Connecticut average is 77%.
| Survey question | Nurses at Home Inc | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 83% | 87% | 89% | Worse |
| Team communicated well | 79% | 84% | 86% | Worse |
| Team discussed medicines, pain and home safety | 77% | 82% | 82% | Worse |
| Rated the agency 9 or 10 out of 10 | 79% | 85% | 85% | Worse |
| Would definitely recommend the agency | 65% | 77% | 79% | Worse |
Do Nurses at Home Inc's patients end up back in the hospital?
On the hospital-use measures Medicare can calculate for Nurses at Home Inc, it performs the same as the national rate.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Same As National Rate | 81% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.4% |
| Preventable hospital stays during care | Same As National Rate | 11.3% |
Which home health services does Nurses at Home Inc provide, and which does it not?
Nurses at Home Inc reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Nurses at Home Inc? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Nurses at Home Inc serve?
Nurses at Home Inc tells Medicare it serves 53 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 62 in total.
- 06001
- 06002
- 06010
- 06013
- 06016
- 06019
- 06023
- 06026
- 06029
- 06032
- 06033
- 06035
- 06037
- 06040
- 06042
- 06051
- 06052
- 06053
- 06062
- 06066
- 06067
- 06070
- 06074
- 06078
- 06081
- 06082
- 06084
- 06085
- 06088
- 06092
- 06093
- 06095
- 06096
- 06105
- 06106
- 06107
- 06108
- 06109
- 06110
- 06111
- 06112
- 06114
- 06117
- 06118
- 06119
- 06120
- 06416
- 06422
- 06457
- 06479
- 06480
- 06481
- 06489
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Nurses at Home Inc before starting care?
Ask who sorts out the medication list
70.5% of patients got better at taking their medicines correctly (Connecticut average 86.8%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask what 'done' looks like
64.4% of patients reached the level of function Medicare expected by discharge (Connecticut average 78.9%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask how medication problems reach the doctor
When a medication problem was found, Nurses at Home Inc followed up with the doctor on time in 80.7% of cases (Connecticut average 94.4%). Ask who makes that call and how quickly.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Nurses at Home Inc Medicare-certified?
Yes. Nurses at Home Inc is certified by Medicare under provider number 077273 and has been since 2018. Original Medicare pays certified agencies directly for covered home health care.
What is Nurses at Home Inc's Medicare star rating?
2.5 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 2 out of 5.
Does Nurses at Home Inc provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
