Hartford Senior AdvisorMiddlesex Health Care at Home and Hospice Program is a Medicare-certified home health agency based at 117 Main Street in Middletown, CT 06457. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the Connecticut average of 3. Its strongest result against the Connecticut average is met expected function at discharge; its weakest is medication issues addressed on time.
What is Middlesex Health Care at Home and Hospice Program's Medicare record?
| Agency | Middlesex Health Care at Home and Hospice Program |
|---|---|
| Address | 117 Main Street, Middletown, CT 06457 |
| Phone | (860) 358-5730 |
| Medicare provider number (CCN) | 077086 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Middlesex Health Care at Home and Hospice Program score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Middlesex Health Care at Home and Hospice Program. It is better than the Connecticut average on 2 and worse on 1.
| Measure | Middlesex Health Care at Home and Hospice Program | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 98.6% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 86.3% | 88.2% | 88.6% | About the same |
| Got better at getting in and out of bed | 90% | 90.1% | 89.8% | About the same |
| Got better at bathing | 89.8% | 89.5% | 90.7% | About the same |
| Breathing improved | 90.5% | 91.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 85.7% | 86.8% | 88.3% | About the same |
| Medication issues addressed on time | 85.7% | 94.4% | 94.4% | Worse |
| Flu shot status checked | 67.8% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 84.4% | 78.9% | 71.7% | Better |
| Falls with major injury (lower is better) | 1.4% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: met expected function at discharge and flu shot status checked.
Where it trails: medication issues addressed on time.
What do patients say about Middlesex Health Care at Home and Hospice Program?
83% of surveyed patients said they would definitely recommend Middlesex Health Care at Home and Hospice Program, based on 315 completed surveys. The Connecticut average is 77%.
| Survey question | Middlesex Health Care at Home and Hospice Program | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 90% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 85% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 90% | 85% | 85% | Better |
| Would definitely recommend the agency | 83% | 77% | 79% | Better |
Do Middlesex Health Care at Home and Hospice Program's patients end up back in the hospital?
Medicare rates Middlesex Health Care at Home and Hospice Program better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 83.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Better Than National Rate | 7.8% |
Which home health services does Middlesex Health Care at Home and Hospice Program provide, and which does it not?
Middlesex Health Care at Home and Hospice Program reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Middlesex Health Care at Home and Hospice Program? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Middlesex Health Care at Home and Hospice Program serve?
Middlesex Health Care at Home and Hospice Program tells Medicare it serves 33 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 49 in total.
- 06033
- 06037
- 06052
- 06067
- 06073
- 06111
- 06231
- 06232
- 06248
- 06409
- 06412
- 06413
- 06414
- 06416
- 06417
- 06419
- 06422
- 06423
- 06424
- 06426
- 06438
- 06441
- 06442
- 06447
- 06455
- 06456
- 06457
- 06469
- 06475
- 06480
- 06481
- 06489
- 06498
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Middlesex Health Care at Home and Hospice Program before starting care?
Ask how medication problems reach the doctor
When a medication problem was found, Middlesex Health Care at Home and Hospice Program followed up with the doctor on time in 85.7% of cases (Connecticut average 94.4%). Ask who makes that call and how quickly.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Middlesex Health Care at Home and Hospice Program Medicare-certified?
Yes. Middlesex Health Care at Home and Hospice Program is certified by Medicare under provider number 077086 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Middlesex Health Care at Home and Hospice Program's Medicare star rating?
3.5 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 4 out of 5.
Does Middlesex Health Care at Home and Hospice Program provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
