Hartford Senior AdvisorBristol Hospital Home Care Agency is a Medicare-certified home health agency based at 32 Valley Street, Ste D, in Bristol, CT 06010. Medicare first certified it in 1993, 33 years ago. Medicare rates its quality of patient care at 4.5 out of 5 stars, above the Connecticut average of 3. It beats the Connecticut average on 9 of the measures Medicare publishes and trails on none.
What is Bristol Hospital Home Care Agency's Medicare record?
| Agency | Bristol Hospital Home Care Agency |
|---|---|
| Address | 32 Valley Street, Ste D,, Bristol, CT 06010 |
| Phone | (860) 585-4752 |
| Medicare provider number (CCN) | 077198 |
| Ownership | Proprietary |
| Medicare-certified since | 11/04/1993 |
How does Bristol Hospital Home Care Agency score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Bristol Hospital Home Care Agency. It is better than the Connecticut average on 9 and worse on 0.
| Measure | Bristol Hospital Home Care Agency | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 99.6% | 96.5% | 96.6% | Better |
| Got better at walking or moving around | 92.7% | 88.2% | 88.6% | Better |
| Got better at getting in and out of bed | 94.7% | 90.1% | 89.8% | Better |
| Got better at bathing | 95.2% | 89.5% | 90.7% | Better |
| Breathing improved | 96.8% | 91.9% | 91.5% | Better |
| Got better at taking medicines correctly | 91.3% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 99.6% | 94.4% | 94.4% | Better |
| Flu shot status checked | 79.1% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 88.3% | 78.9% | 71.7% | Better |
| Falls with major injury (lower is better) | 1% | 0.9% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.4% | 0.2% | 0.2% | About the same |
Where it stands out: flu shot status checked, met expected function at discharge and got better at bathing.
What do patients say about Bristol Hospital Home Care Agency?
84% of surveyed patients said they would definitely recommend Bristol Hospital Home Care Agency, based on 196 completed surveys. The Connecticut average is 77%.
| Survey question | Bristol Hospital Home Care Agency | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 93% | 87% | 89% | Better |
| Team communicated well | 93% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 86% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 93% | 85% | 85% | Better |
| Would definitely recommend the agency | 84% | 77% | 79% | Better |
Do Bristol Hospital Home Care Agency's patients end up back in the hospital?
Medicare rates Bristol Hospital Home Care Agency better than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 92% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 3.6% |
| Preventable hospital stays during care | Same As National Rate | 11.3% |
Which home health services does Bristol Hospital Home Care Agency provide, and which does it not?
Bristol Hospital Home Care Agency reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Bristol Hospital Home Care Agency? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Bristol Hospital Home Care Agency serve?
Bristol Hospital Home Care Agency tells Medicare it serves 11 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties, out of 17 in total.
- 06010
- 06013
- 06032
- 06051
- 06052
- 06053
- 06062
- 06085
- 06467
- 06479
- 06489
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Bristol Hospital Home Care Agency before starting care?
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Bristol Hospital Home Care Agency Medicare-certified?
Yes. Bristol Hospital Home Care Agency is certified by Medicare under provider number 077198 and has been since 1993. Original Medicare pays certified agencies directly for covered home health care.
What is Bristol Hospital Home Care Agency's Medicare star rating?
4.5 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 5 out of 5.
Does Bristol Hospital Home Care Agency provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
