Hartford Senior AdvisorBerlin Visiting Nurse Association is a Medicare-certified home health agency based at 240 Kensington Rd in Berlin, CT 06037. Medicare first certified it in 1966, 60 years ago. Medicare rates its quality of patient care at 4 out of 5 stars, above the Connecticut average of 3. Its strongest result against the Connecticut average is flu shot status checked; its weakest is new or worsened pressure ulcers.
What is Berlin Visiting Nurse Association's Medicare record?
| Agency | Berlin Visiting Nurse Association |
|---|---|
| Address | 240 Kensington Rd, Berlin, CT 06037 |
| Phone | (860) 828-7030 |
| Medicare provider number (CCN) | 077020 |
| Ownership | Non-Profit |
| Medicare-certified since | 07/01/1966 |
How does Berlin Visiting Nurse Association score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Berlin Visiting Nurse Association. It is better than the Connecticut average on 5 and worse on 1.
| Measure | Berlin Visiting Nurse Association | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Started care on time | 99.3% | 96.5% | 96.6% | About the same |
| Got better at walking or moving around | 85.7% | 88.2% | 88.6% | About the same |
| Got better at getting in and out of bed | 99.7% | 90.1% | 89.8% | Better |
| Got better at bathing | 92.2% | 89.5% | 90.7% | About the same |
| Breathing improved | 89.7% | 91.9% | 91.5% | About the same |
| Got better at taking medicines correctly | 95.1% | 86.8% | 88.3% | Better |
| Medication issues addressed on time | 100% | 94.4% | 94.4% | Better |
| Flu shot status checked | 93.5% | 64.5% | 63.3% | Better |
| Met expected function at discharge | 80.5% | 78.9% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0% | 0.9% | 0.9% | Better |
| New or worsened pressure ulcers (lower is better) | 1.2% | 0.2% | 0.2% | Worse |
Where it stands out: flu shot status checked, got better at getting in and out of bed and got better at taking medicines correctly.
Where it trails: new or worsened pressure ulcers.
What do patients say about Berlin Visiting Nurse Association?
86% of surveyed patients said they would definitely recommend Berlin Visiting Nurse Association, based on 43 completed surveys. The Connecticut average is 77%.
| Survey question | Berlin Visiting Nurse Association | Connecticut average | U.S. average | vs. Connecticut |
|---|---|---|---|---|
| Team gave care in a professional way | 92% | 87% | 89% | Better |
| Team communicated well | 90% | 84% | 86% | Better |
| Team discussed medicines, pain and home safety | 85% | 82% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 89% | 85% | 85% | Better |
| Would definitely recommend the agency | 86% | 77% | 79% | Better |
Do Berlin Visiting Nurse Association's patients end up back in the hospital?
Medicare rates Berlin Visiting Nurse Association worse than the national rate on: patients who went home and stayed home after care ended.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Worse Than National Rate | 59.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Same As National Rate | 10.4% |
Which home health services does Berlin Visiting Nurse Association provide, and which does it not?
Berlin Visiting Nurse Association reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Berlin Visiting Nurse Association? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hartford-area ZIP codes does Berlin Visiting Nurse Association serve?
Berlin Visiting Nurse Association tells Medicare it serves 12 ZIP codes in Hartford and Hartford, Tolland and Middlesex counties.
- 06023
- 06037
- 06051
- 06052
- 06053
- 06062
- 06067
- 06109
- 06111
- 06416
- 06479
- 06489
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Berlin Visiting Nurse Association before starting care?
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Which other home health agencies serve Berlin, CT?
These Medicare-certified agencies are also based in or near Berlin.
- Keepmehome — 1.5 of 5 stars
All Medicare-certified home health agencies in Hartford and Hartford, Tolland and Middlesex counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Berlin Visiting Nurse Association Medicare-certified?
Yes. Berlin Visiting Nurse Association is certified by Medicare under provider number 077020 and has been since 1966. Original Medicare pays certified agencies directly for covered home health care.
What is Berlin Visiting Nurse Association's Medicare star rating?
4 out of 5 for quality of patient care. The Connecticut average is 3. Its patient survey rating is 4 out of 5.
Does Berlin Visiting Nurse Association provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
