Arbors of Hop Brook

Is Arbors of Hop Brook a licensed assisted living provider in Connecticut?

Yes. Care at Arbors of Hop Brook, 403 W Center St., Manchester, CT 06040, is provided under Connecticut DPH Assisted Living Services Agency license ALSA.0000236, held by Arbors of Hop Brook. The license is active and runs to June 30, 2028.

In Connecticut the license belongs to the care agency, not the building. The apartments are a Managed Residential Community that registers with DPH; the ALSA is the entity DPH surveys and can discipline, so its license number is the one to check.

How long has Arbors of Hop Brook held its DPH license?

Arbors of Hop Brook's current license was issued July 28, 2022, about 4 years ago, and DPH records show no earlier assisted living license at this address.

For comparison, 17 of the 35 active ALSAs in Hartford County were licensed in 2020 or later and 12 date to before 2010.

Has DPH taken enforcement action against Arbors of Hop Brook?

None reported. Arbors of Hop Brook does not appear in any DPH Regulatory Action Report from 2022 through 2026 or on DPH's Health Care Facility Regulatory Action Orders page, the two places DPH publishes consent orders, fines and other formal actions.

DPH surveys ALSAs for licensure and investigates complaints, but it does not post routine ALSA inspection reports online; a 2024 legislative audit recommended a public, searchable source for them, and it has not been built. To see the latest survey, ask the agency for its most recent DPH survey letter and any plan of correction. Agencies receive these directly and can share them.

Check the license yourself in the eLicense License Lookup (number 236), and report a concern through DPH's complaint portal.

Does Arbors of Hop Brook offer memory care?

Arbors of Hop Brook does not list a memory care unit in its published information, so plan on traditional assisted living only unless the community confirms a DPH-approved dementia special care unit or program in writing.

Connecticut law (CGS § 19a-562) requires every dementia special care unit to give families a written disclosure covering its philosophy, placement and discharge criteria, staffing ratios and training, the physical setting, activities and extra fees. Ask for it before you tour. Since 2022 each ALSA must also file a list of its units and a staffing plan with DPH (DPH Blast Fax 2022-2).

26 other agencies in Hartford County list memory care, including All American Assisted Living at Enfield, Alto South Windsor, Arbor Rose at Jerome Home, Arden Courts of Avon. See the memory care list.

Care levels checked October 24, 2026 at arborsct.com · portal.ct.gov.

Where is Arbors of Hop Brook located in Manchester, CT?

Arbors of Hop Brook is at 403 W Center St., Manchester, CT 06040, in Hartford County. Hospitals families in Manchester commonly use include Manchester Memorial Hospital and Hartford Hospital.

Manchester is home to Manchester Memorial Hospital and sits on I-384 east of Hartford.

Arbors of Hop Brook is the only licensed assisted living agency based in Manchester on the current DPH list.

If needs later go beyond assisted living, Manchester has 3 DPH-licensed nursing homes (Bidwell Care Center, LLC of Manchester, CT(dba)Touchpoints at Manchester, Manchester Rehabilitation and Health Care Center, Westside Care Center LLC); see the nursing home list.

Veterans and surviving spouses are served by VA Connecticut (Newington campus) and may qualify for VA Aid & Attendance toward assisted living costs.

How does Arbors of Hop Brook compare with other assisted living in Hartford County?

Arbors of Hop Brook is one of 35 licensed Assisted Living Services Agencies in Hartford County. 26 of them list memory care (4 as dedicated memory care communities), and 9 are mid-renewal on the current DPH record.

It is part of a continuing care (life plan) community that files disclosure statements with the Department of Social Services, as 5 of the 35 agencies in the county do. That usually means independent living, assisted living and a nursing center on one campus, and an entrance-fee contract to read carefully.

Nearby and similar agencies in Hartford County, from the same DPH records:

*Operator-stated.

How much does Arbors of Hop Brook cost per month?

Connecticut does not publish prices for individual assisted living communities, so ask Arbors of Hop Brook for its written rate sheet. Across Greater Hartford, this site's 2026 research puts typical assisted living at $6,000–$8,500/mo.

Most communities price rent (the MRC apartment) and care (the agency's services) separately, and care is often tiered by hours or points. Get both in writing, and ask what happens to the care fee after a hospital stay or a fall.

Because it is a continuing care community, ask whether assisted living is available on a monthly rental basis or only under an entrance-fee contract, and request the current DSS disclosure statement, which lists the fees.

HUSKY C Medicaid does not pay assisted living rent. The Connecticut Home Care Program for Elders (CHCPE) can pay for the agency's care services in participating communities; see our CHCPE guide.

What should you ask when touring Arbors of Hop Brook?

Ask Arbors of Hop Brook for three documents before anything else (its latest DPH survey letter, its rate sheet and the residency agreement), then cover staffing and move-out triggers.

• Which care needs would require a move to a nursing home?
• How long have the executive director and the agency's supervisor of assisted living services been in their roles?
• How are medications handled — self-administered, aide-assisted, or given by a nurse — and how are errors tracked?
• Can we take the residency agreement home before paying a deposit?
• Do you accept the Connecticut Home Care Program for Elders (CHCPE) for care services?
• How do you handle a hospital discharge back to the community?
• Can family visit at mealtimes and in the evening without an appointment?

Visit twice, once at a meal. If problems come up after move-in, the CT Long-Term Care Ombudsman Program advocates for assisted living residents as well as nursing home residents.

How does moving into Arbors of Hop Brook work?

Moving into Arbors of Hop Brook starts with a nursing assessment by the agency's registered nurse, who writes the service plan your parent's care is built on; Connecticut rules have the ALSA review that plan at least every 120 days.

• Housing and care terms. The Managed Residential Community's residency agreement covers the apartment and the ALSA's terms cover care; they may be one document or two. Read the admission, discharge and fee-increase terms before paying a deposit.
• Medications. Find out whether your parent will self-administer, get help from certified aides, or have a nurse give medications, since that changes both care and cost.
• Payment. Rent is private pay; long-term care insurance, VA Aid & Attendance and, in participating communities, CHCPE can offset the care portion.
• Life plan contract. Ask whether outside applicants can move directly into assisted living, or only residents already living on campus.

If Arbors of Hop Brook has no opening, ask to join its waitlist and keep touring; availability across the Capitol Region changes month to month.

Frequently asked questions